What are the delivery charges for orders from the Online Shop?
We provide free shipping on all products across all cities in India. Cash on Delivery charges will not be applicable for orders above Rs 500/-, otherwise an additional Rs 100 will be charged for Cash on Delivery orders.
Which payment methods are accepted in the Online Shop?
RoughApple Provides all types of payment method that customer can use and make payment as per their convenience.
1. Debit Cards
2. Credit Cards
3. Net Banking
4. Cash On Delivery (COD).
How long will delivery take?
It usually takes 5-6 business days for the product to reach you.
How secure is shopping in the Online Shop? Is my data protected?
Our Online Payment system is fully secured. It is completely safe for you to share your details with us.
What exactly happens after ordering?
Once the order has been successfully placed, you will receive a confirmation mail of your product with all the other details.
Can I cancel my purchase?
Yes, you can cancel your purchase within 24 hours of placing order. We won't accept any cancellation once the order has been dispatched from our warehouse.
What product can I return?
We are only liable to accept return if the product has manufacturing defect, else the product will be exchanged in case of Size issue.