• Customers can cancel their order within 24 Hours of placing order.
  • In case of online payment (Debit card,Credit card or Netbanking) the amount will be refunded in customers bank account within 10-15 business days.
  • In case of COD, customer will receive a confirmation call from our executive.
  • If the customer fails to respond in anyway, the order will be automatically cancelled.
  • No refund will be provided in case of Cash On Delivery(COD) order.
  • We will not consider any cancellations once the order has been dispatched from our warehouse.
  • Cancellation charges if any, will be beared by the customer.
  • For any further queries and questions, please write us at info@roughapple.com