• Customers can return their order within 15 days of the order delivery.
  • The product being returned must be UNUSED and all the Tags and Labels MUST BE INTACT.
  • We will check the product before approving it for replacement.
  • We accept exchanges only if there is any issue in size.In this case, the courier charges from your location to our location has to be bourne by the customer only.
  • Shipping and Cash On Delivery charges will not be refunded.
  • If you have received  wrong or faulty product from our side then just drop us an email at info@roughapple.com and send the order back to us via any courier on our Office address.
  • We will check the product if it is unused and fulfills the above mentioned conditions and will send you the new products.