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- Customers can return their order within 15 days of the order delivery.
- The product being returned must be UNUSED and all the Tags and Labels MUST BE INTACT.
- We will check the product before approving it for replacement.
- We accept exchanges only if there is any issue in size.In this case, the courier charges from your location to our location has to be bourne by the customer only.
- Shipping and Cash On Delivery charges will not be refunded.
- If you have received wrong or faulty product from our side then just drop us an email at info@roughapple.com and send the order back to us via any courier on our Office address.
- We will check the product if it is unused and fulfills the above mentioned conditions and will send you the new products.